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Tariff may be a Fixed Rate Plan only.
The customer is entitled to a prompt payment discount of 12% provided their bill is paid in full by the due date.
The customer agrees to use electronic media only, for bill delivery and payment.
Bills will only be available by email (PDF).
A requirement of selecting The Really Simple Pack is the customer agrees to pay by direct debit (variable) only.
Payment by recurring credit card is not permitted under The Really Simple Pack. Any “one-off” credit card payments including when closing accounts or paying credit arrears, will incur a fee of 3% per transaction.
The Really Simple Pack is not available to customers who choose Meridian’s LevelPay® payment option.
The following sets out the General Terms and Conditions associated with the acceptance and use of the residential Packs.
These terms and conditions apply in addition to, and should be read together with, Meridian’s existing Standard Customer Terms and Conditions. Meridian’s website contains copies of all terms and conditions at www.meridian.co.nz
In choosing a Pack the customer agrees to behave in accordance with the rules for that Pack (specifically bill delivery options and bill payment method).
Meridian reserves the rights to review customer adherence to chosen Pack rules and apply fees.
Electronic communications – Meridian will undertake reasonable endeavours to deliver all communications electronically where this is a selected feature of a Pack. Meridian reserves the right to support or substitute electronic communications with paper options where it deems necessary.
When a customer selects a Pack or option to receive their bill by email (PDF), the customer undertakes to keep Meridian updated with a valid email address.
This offer is not available to any customer with a Prepay meter/plan.
Rewards offered in any Pack are subject to change. Meridian is not liable for the performance of any additional product given away or supplied as part of a Pack (e.g. magazine subscription).
Any reward provided as part of a Pack is not redeemable for cash and cannot be exchanged or transferred and one reward is to be provided per customer account only.
Customers are not eligible for any reward if moving from one Pack to another.
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