Fixed Energy Plan – T's and C's from 23 March 2012
Signed from 23 March 2012
Fixed Energy Plan Terms and Conditions signed before 23 March 2012 are available here
1, Any terms and conditions set out in any offer to you (“Offer”) form part of Meridian’s Fixed Energy Plan (“Plan”) terms and conditions. The terms and conditions of the Plan are additional to, and should be read in conjunction with, our Standard Terms and Conditions for the Supply of Electricity. In the event of inconsistency between the Plan terms and conditions and our Standard Terms and Conditions, the Standard Terms and Conditions shall prevail, except that the first sentence of clause 12.6, and clause 20.7, of our Standard Terms and Conditions (which deal with changes to rates) will not apply to the fixed Meridian charges payable by you.
2, The charges applicable to your Fixed Energy Plan are set out in our Offer. Subject to paragraphs 3, 4 and 5 below, only the rates set out under the “Meridian charges” section in our Offer are fixed. The other charges contained in our Offer, including the “Network charges” and the “Electricity Authority Levy Charge”, are not fixed and may be changed during the term of the Plan, provided we have advised you of that change in accordance with our Standard Terms and Conditions for the Supply of Electricity.
3, If the amount of Goods and Services Tax (“GST”) that applies to your rates changes during the term of the Plan, we may change the quoted rates to reflect that change to GST, provided we have advised you of that change in accordance with our Standard Terms and Conditions for the Supply of Electricity.
4, Meridian may recover any additional governmental or regulatory charges that it incurs during the term of the Plan and which are not otherwise provided for in paragraphs 2 and 3 above, provided we have advised you of the change in accordance with our Standard Terms and Conditions for the Supply of Electricity.
5, If, for any reason, the information that Meridian has relied on to set the charges for you under this Plan is incorrect (for example, if the meter set-up referred to on your previous retailer’s bill differed to your actual set-up), Meridian may adjust your charges, as Meridian considers necessary. If this occurs, you may terminate this Plan early and Meridian may waive the Exit Fee detailed in paragraph 13 below.
6, The prompt payment discount set out in our offer will be applied to the total amount due, provided we receive payment from you in full and by the due date shown on your invoice. Overdue amounts are not eligible for prompt payment discount.
7, Start Date: The Plan will start on the Start Date. “Start Date” means the date outlined in our Offer to you.
8, Expiry Date: The Plan will expire on the Expiry Date, unless it terminates at an earlier date in accordance with these terms and conditions. “Expiry Date” means the date outlined in our Offer to you.
9, Prior to the Expiry Date, Meridian may offer you the option of either moving on to a variable pricing plan or accepting the terms and conditions of a new plan, with effect from the Expiry Date (“New Offer”).
10, You must agree and accept the terms and conditions of one of the options in the New Offer or switch to another retailer. If you fail to advise us of which option you accept by the date set out in the New Offer, you will be deemed to have accepted the terms and conditions of a new plan offered to you (unless otherwise agreed by us).
11, If we have not made you a New Offer prior to the Expiry Date, we agree to continue to supply electricity to you under the terms and conditions of this Plan and clause 10 will only apply from the date at which we contact you with a New Offer. In this event, as you would have completed the full term of this Plan, no Exit Fees will apply in relation to this Plan.
12, Relocation: Meridian’s Fixed Energy rates differ between Network regions and meter configurations, and are not available in some Network regions and/or with some meter configurations. This means that if you move premises before the Expiry Date the following will apply:
a) if Meridian makes a Fixed Energy plan available at your new location, you may remain on the Plan, however the rates that will apply will be the rates applicable at that new location, as at the Start Date of the Plan. You will be charged at the rates applicable to your new location from the date that Meridian is recorded on the Registry as the retailer of the Installation Control Point(s) (“ICP(s)”) located at your new premises (“Transfer Date”).
b) if Meridian does not make a Fixed Energy plan available at your new location, then before you relocate you must either:
(i) accept and agree to a new plan, in which case the Plan will terminate on the Transfer Date and your new plan will apply to electricity we supply to your new premises after that date; or
(ii) switch to a different electricity retailer, in which case the Plan will terminate on the date your new electricity retailer is recorded on the Registry as the retailer at the ICP(s) located at your new premises and Exit Fees will apply in accordance with paragraph 13 below.
13, Early Termination: If you terminate the Plan and switch to a different electricity retailer before the Expiry Date you may be charged an Exit Fee for each ICP serviced under the Plan (“Serviced ICP(s)”). The fee will be applied to your final electricity invoice for each Serviced ICP. “Exit Fee” means:
a) if the Start Date of your Plan was a date prior to 1 May 2012, an exit fee of $75 per ICP or as otherwise outlined in your Offer; or
b) if the Start Date of your Plan was a date prior to 1 May 2012 and your pricing changed on or after 1 May 2012 (for example, if you moved to a new property or if you changed from a standard plan to a low user plan or if your network company has reclassified your price category), the exit fee as notified to you; or
c) if the Start Date of your Plan was a date on or after 1 May 2012, the exit fee outlined in your Offer.
14, Termination - The Plan will terminate if:
a) you terminate the Plan by notifying one of our Business or Customer Service Representatives, in which case the Plan will cease to apply:
(i) if you switch to another electricity retailer, on the date that your new electricity retailer is recorded on the Registry as the retailer of the Serviced ICP(s) and paragraph 13 will apply if this date occurs prior to the Expiry Date; or
(ii) if you remain with Meridian but switch to another plan, from the date you accept and agree to the terms and conditions of the new plan.
b) you move premises as described in paragraph 12 above and do not remain on the Plan. In these circumstances the Plan will cease to apply on the date determined in accordance with paragraph 12;
c) you advise another electricity retailer that you wish to switch your electricity supply. In these circumstances the Plan will cease to apply on the date your new electricity retailer is recorded on the Registry as the retailer of the Serviced ICP(s) and paragraph 13 will apply if this date occurs prior to the Expiry Date;
d) the capacity or metering configuration of the Serviced ICP(s) changes and Meridian determines, at its sole discretion, that it no longer wishes to make the Plan available to those ICPs. In these circumstances Meridian will give you at least 30 days’ written notice of the date on which the Plan will cease to apply and will advise you of the alternative plans and rates available to you after that date; or
e) Meridian disconnects you pursuant to clause 13 of our Standard Terms and Conditions. If you are later reconnected by us, we will have no obligation to make a Fixed Energy plan available to you, irrespective of whether such a plan would otherwise be available at your location and/or for your metering configuration.
15, These terms and conditions are effective from 23 March 2012. However, if you are an existing Meridian customer on 23 March 2012, these terms and conditions will apply to you from 1 May 2012. These terms and conditions replace any previous agreement(s) we have with you.
To switch over to our Fixed Energy Plan or for more information, complete our Fixed Energy Plan request form.
Philips lighting competition t's and c's
Win a $10,000 Philips lighting assessment, design and installation package or one of twenty $700 Laser lighting vouchers competition
- The offer is open to any business that signs up to a Fixed Energy Plan between 1 April 2012 and 30 June 2012. To be eligible for the draw, business must be a Meridian business customer at the time the prize is drawn.
- One entry will be drawn at random and the winner will receive the $10,000 Philips lighting package. Twenty entries will then be drawn at random and the winners will each receive a $700 Laser voucher. Each business customer can only win one prize.
- The winning entries will be drawn and the prize winners will be contacted by letter, phone and/or email within two weeks of 30 June 2012. If one or more prize winners are unable to be contacted within 21 days of the final judging date, Meridian reserves the right to award the relevant prize to another entry.
- The Philips lighting package includes a lighting assessment (maximum 2 hours) of the winner’s business, lighting design, and a report which includes the recommended lighting solution. It also includes installation of the recommended lighting solution by Laser Group, which includes its labour and travel to site. The total prize package value is up to a maximum retail value of $10,000 including GST. The $10,000 lighting package must be applied to a single business site, which at the time of prize redemption, is powered by Meridian Energy.
- Each Laser voucher is to the retail value of $700 including GST and can be redeem against Philips lighting products, Laser Group labour and travel to site to a business powered by Meridian.
- Meridian, its employees and/or its agents will not be liable for any loss or damage whatsoever which may be suffered as a result of winning this competition, except for any liability which cannot be excluded by law. All winners will be subject to Philips and Laser Group’s normal terms and conditions. These and their general warranty information can be viewed at philips.co.nz and lasergroup.co.nz.
- All prizes must be claimed and used before 31 December 2012 after which, the offer will expire. No refund will be given for the unused portion of the prizes after the 31 December 2012.
- The winners of the $10,000 lighting draw agree to their personal details being passed on to Philips Lighting and Laser Group for fulfillment of the prize.
- Prizes are not transferable and cannot be exchanged for cash. Judges' decision is final and no correspondence will be entered into.
- If any prize (or part of any prize) is unavailable, Meridian may reserve the right to substitute the prize (or part of prize) with a prize to the equal value and/or specification.
- Employees and contractors of Meridian Energy and their immediate families, and employees of Meridian Energy’s agencies are ineligible to enter.
- Meridian reserves the right to extend, cancel or amend the offer at any time. Meridian is not responsible for any third party acts or omissions.
- Meridian Energy reserves the right to use the prize winners’ names and photographs for publicity purposes
- All entries become the property of Meridian and any incomplete, indecipherable or illegible entries will be deemed invalid
- Customers switching to the Fixed Energy Plan will be subject to Fixed Energy Plan’s terms and conditions. Both these and Meridian's Standard Terms and Conditions for the Supply of Electricity, and can be found at meridianenergy.co.nz/businesstandc.
- When collecting personal information Meridian complies with the Privacy Act 1993.