Send us your meter reading

Complete the form below to submit your meter reading. If you have more than one meter, send all readings together by selecting 'Add additional meter reading' for each one.

How to read your meter

There are three different types of meter – digital, dial and electronic

• Digital meter
• Dial meter
• Electronic meter

How to read your digital meter

Read the numbers from left to right, ignoring the last number. In this example then, the readings are 450 and 1906

How to read your dial meter

Ignore the top two test dials and read the other four from left to right. Always take the number that the dial has just passed, even if it isn’t the closest to the dial. In this example, dials 1 and 3 read clockwise and dials 2 and 4 anti-clockwise, making the reading 9704

How to read you electronic meters

These show readings for more than one meter. To view the readings, push a button or scroll automatically. The display will also show a total reading of two or more meters combined. Please send us the individual readings only. The reading of the example is 19345

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Meter readings

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