Got a question? This is the perfect place to start.
Here we cover the things our Energy Centre staff are asked most often. We’ve grouped them into subject areas to make it easier for you to find the answer you’re looking for.
Paying your bills »
Direct debit is the easiest way to pay your bill. There are other options too.
PowerManager »
With PowerManager, you can pre-pay your electricity to make budgeting easier.
Energy solutions »
Find out more about our sustainable energy generation solutions.
Pricing plans »
Your pricing plan depends on where you live and your meter set up.
Join & moving with us »
Understand the options available when joining or moving with us.
Billing & metering »
Everything from what your bill includes to how to read your meter.