Meridian Energy is asking customers to be vigilant for scammers after reports of hoax phone calls from people claiming to be from Meridian.

If you receive a call from people saying they are from Meridian asking for your credit card or bank account details and you do not have an outstanding account with Meridian, please do not give out any of your personal information. Hang up and call us directly on 0800 496 496 (Meridian Energy customer contact centre).

Special offers for customers

Hirepool special offer

We understand your frustration when the power goes out. And we know that can really hurt your business if power is out for a long time — say because of natural events like storms or floods. An electricity generator can make all the difference.

We’ve teamed up with Hirepool to bring Meridian customers special offers on generators and more:

  • 15% discount on any portable electricity generator hire
  • 5–10% discount off all other hire equipment.

How to redeem

Call Hirepool on 0800 15 15 15, or visit them online at

Mention that you’re a Meridian customer, and they’ll take care of the rest.