Business case studies

Ashhurst Engineering and Construction (AEC) 

Family-owned and operated Ashhurst Engineering and Construction (AEC) have been operating in the Manawatu region since 1875. Characterised by their commitment to providing superior quality engineering services the company started by providing general engineering services for the local rural sector.

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TODAY, AEC IS OWNED by Dave and his wife Gill, who have grown the company into a full service engineering firm, serving large clients in New Zealand and across the globe.

The majority of AEC’s work is steel fabrication for substations, hydro dams and windfarms in New Zealand. This includes providing maintenance support at the local Meridian-owned Te Apiti windfarm. Meridian have also drawn on the company’s expertise during the building of the company’s Te Apiti and West Wind windfarms. This relationship made it easy for the business to choose Meridian to supply their electricity.

 “We’ve been customers of Meridian for as long as I can remember. It’s the excellent customer service, and the support that Meridian provides in our local Manawatu community that really set them apart for us,” says Dave. 

AEC are heavy users of electricity and without it the business would grind to a halt. Meridian provides electricity supply to both of the businesses sites. They ensure that AEC have the power they need to operate everything from the heavy-duty workshop machinery to the company’s IT infrastructure.

 

Woodville School

Woodville School has been part of the Manawatu community since 1878 when the first students walked through the gates. Today, 87 students still walk through these same gates every morning.

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Woodville school’s mission is to provide opportunities for learning in an environment which supports students to “Power ahead for our future”. The school teaches students from new entrant level right through to year eight.

Woodville School has recently become a KidsCan partner school which has helped to level the playing field for all students. It has provided the school with extra security, knowing that they can make sure their kids are looked after, and have food in their stomachs, so that the children can focus on learning. Meridian is the charities Principal Partner.

Meridian has been providing the school with their electricity since the company began, nearly 20 years ago. It is the relationship that Meridian has with the local community, and the support the school has received through Meridian’s Community Funds that set them apart from other electricity providers.

Meridian’s Te Apiti Community Fund helped Woodville School to put in a fitness track. The fitness track goes around the perimeter of the school and is very well used. The kids use it as cycling track during break times.

School Principal, Gerry McGirr, says, “We’ve stuck with Meridian for all these years because of their great customer service. Meridian has been very supportive of the school through their Community Funds and they’re always keen to talk to us about school initiatives that they could support.”

Meridian have supported over 65 organisations and groups in the wider Manawatu region through our community funds and take pride in powering and supporting communities that are near our assets.

 

Brownson Jewellers

From nervous bachelors looking for that perfect engagement ring for their brides-to-be to proud parents wanting to get their kids something special, Brownson Jewellers is well known to generations of Taranaki residents.

Proudly family-owned and operated since 1929, Brownson Jewellers has seen many businesses come and go. The secret to their lasting success is supplying top advice and quality products, but also the great service that they offer customers.

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The jewellers may have a lot of history, but that hasn’t held back owners David and Wayne Brownson from adopting leading-edge technologies. With a new 3-D printer they are one of the first jewellers in New Zealand to adopt this technology to offer customers a “try before you buy” option so that they can see what the final product will look like. Considering that 90% of the jewellery they use is now custom made, the new technology puts them a cut above the rest.

It also shows just how dedicated they are to making sure they give customers the best service and the quality products that they can expect.

So when Brownson Jewellers moved into their new premises on Devon Street last year and they looked for a new electricity provider, choosing Meridian Energy was a pretty easy decision.

 

Meridian’s customer service and a sharp offer attracted them to join Meridian. Since they switched they have noticed lower power bills and whenever they have contacted Meridian, friendly and helpful staff. As a member of Retail NZ, Brownson Jewellers also liked that Meridian is a Retail NZ partner and has been for over 10 years.

At Meridian, we’d like to say thanks to Brownson Jewellers for supporting us. We couldn’t do it without you.

Central Butchery

Piet and Charmain know the value of loyal customers. Without the community’s support, they know that it would be difficult to keep the only butchery in the Stratford area going.

While it’s not easy as a small independent retailer competing against supermarkets, business is still good for the Central Butchery, which has been going strong for over 40 years.

The secret ingredient to Piet and Charmain’s success is not rocket science. It’s their friendly service and the knowledge they have of their products that has gained them loyal support from customers in the area.

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Piet and Charmain, who took over the Central Butchery seven years ago, have always been involved in the butchery business, even back in South Africa, where they lived before coming to New Zealand.

They make their own sausages, brawn, and salami and have even got locals hooked on ‘biltong’, which is a dried and cured meat originating from South Africa. Customers really appreciate the care that Piet and Charmain put into their products. And it also helps that they are always willing to have a chat, share a joke or give some advice on cuts or cooking. That’s what keeps people coming back.

Piet and Charmain recognise the pulling power of a great price combined with customer service and that’s why they switched to Meridian Energy for their electricity needs three years ago.

 

They first switched their business to Meridian because the price was right and the friendly support they have got from the power provider is top notch. They have even switched their home to Meridian.

As busy small business owners they are short on time, so whenever they need to get in touch with Meridian they appreciate things being sorted quickly and without any fuss.

They have been contacted by other power companies over the last few months with some pretty tempting deals, but they are sticking with Meridian.

At Meridian, we’d like to say thanks to supporting us Piet and Charmain. We couldn’t do it without you.

The Willow Shoes story

Meet Georgie Falloon, Owner, Willow Shoes.

She started in her dining room and now runs a successful retail business – with outlets in Auckland, Hamilton, Wellington and Christchurch – remotely from her home in the Wairarapa.

Watch the video to find out how Georgie uses technology to save time and money. Plus why she values her relationship with Meridian Energy, her RightWay Regional Partner and Xero.

Willow Shoes is a Retail NZ member and loves the special deal she gets from Meridian.

KiwiRail

  • Meridian helped KiwiRail streamline its billing process, reducing its electricity invoices from 62 to 1.
  • All 700 electricity connections were moved into a single supply contract, and each meter was allocated to a specific electricity user.
  • KiwiRail can now manage their electricity spend and supply more easily - and in much less time - giving them more time to spend on strategic matters.

 Auckland War Memorial Museum

  • Meridian brought new technology and ideas, but was also quick to respond with expert advice when needed.
  • Meridian provided technical expertise for the museum’s solar-panel installation and guidance throughout the supplier selection process.
  • Rooftop solar supplies the Museum with 65,000 kWh of electricity each year.

Wilson Hellaby Limited

  • Wilson Hellaby Limited sees value in Meridian’s account management, and the deeper knowledge and willingness to engage with them on energy efficiency.
  • They found Meridian’s account management to be practical and valuable.
  • For new projects, they look to Meridian for assistance and guidance.