Effective 26 May 2014 for new customers and 1 July 2014 for existing customers
- Tariff may be a Fixed Rate or Non Fixed Rate Plan.
- The customer is entitled to a discount of 10%.
- The Choices Pack permits customers to select electronic, and/or non electronic media as their option.
- Bills are available online by email (PDF).
- Customers choosing to receive paper bills by post will incur an administration fee per invoice. Details of these fees can be found in our Service Fee Schedule.
- Payment over the counter at a NZ Post or Westpac Branch, or by sending a cheque to us, will incur a fee of $1.50 including GST per payment (of each tax invoice paid).
- Payment by electronic means, i.e. direct debit, internet or phone banking will not incur any additional fee.
- Any credit card payments (including when closing accounts or paying credit arrears) will incur a fee of 0.8% per transaction.
The following sets out the General Terms and Conditions associated with the acceptance and use of the residential Packs.
- These terms and conditions apply in addition to, and should be read together with, Meridian’s existing Standard Customer Terms and Conditions.
- In choosing a Pack the customer agrees to behave in accordance with the rules for that Pack (specifically bill delivery options and bill payment method).
- Meridian reserves the rights to review customer adherence to chosen Pack rules and apply fees.
- Electronic communications – Meridian will undertake reasonable endeavours to deliver all communications electronically where this is a selected feature of a Pack. Meridian reserves the right to support or substitute electronic communications with paper options where it deems necessary.
- When a customer selects a Pack or option to receive their bill by email (PDF), the customer undertakes to keep Meridian updated with a valid email address.
- This offer is not available to any customer with a Prepay meter/plan.
- Rewards offered in any Pack are subject to change. Meridian is not liable for the performance of any additional product given away or supplied as part of a Pack (e.g. magazine subscription).
- Any reward provided as part of a Pack is not redeemable for cash and cannot be exchanged or transferred and only one reward will be provided per customer account.
- Customers are not eligible for any reward if moving from one Pack to another.