Straight Up pack terms and conditions

  1. Tariff must be a Fixed Energy Plan only.
  2. The customer is entitled to an 11% discount.
  3. The customer agrees to use electronic means only for bill delivery and payment.
  4. The customer agrees to pay by Direct Debit or Direct Credit/Internet banking only.
  5. Payment by “recurring” credit card is not permitted under this package. Any “one-off” credit card payments made will incur a fee of 3% per transaction.
  6. Where possible, all communications to a customer will endeavour to be by electronic means as indicated in the general terms and conditions.

The following sets out the general terms and conditions associated with the acceptance and use of the business packages.

  1. These terms and conditions apply in addition to, and should be read together with, Meridian’s existing Standard Terms and Conditions.
  2. Electronic communications – Meridian will undertake reasonable endeavours to deliver all communications electronically where this is a selected feature of a package. Meridian reserves the right to support electronic communications with paper options where deemed necessary.
  3. When a customer selects a package or option to receive their bill by email (pdf), the customer undertakes to keep Meridian updated with a valid email address.
  4. In choosing a package, the customer agrees to behave in accordance with the rules for that package (specifically use of bill payment and delivery options).
  5. Meridian reserves the rights to review customer adherence to chosen package rules and apply fees where necessary.