In 2015 Meridian Energy’s Energy Centre took out top place in the Energy Sector Awards for Commercial & Business Support Services. The Energy Centre have raised the bar in terms of quality of service, efficiency and customer care with the results being validation of the focus on our SMB segment. The Energy Centre also placed 2nd in the top 3 overall in the Energy Sector Awards.
Meridian also took out the Gold award for Outbound Business to Business sales and celebrated top agent in Samarah Bouterey as one of the top agents recognised by the CRM judges.
The CRM Contact Centre Awards were introduced to New Zealand in 1997 to measure the quality of service delivered by contact centres over the telephone and internet.