Meridian Energy is asking customers to be vigilant for scammers after reports of hoax phone calls from people claiming to be from Meridian.

If you receive a call from people saying they are from Meridian asking for your credit card or bank account details and you do not have an outstanding account with Meridian, please do not give out any of your personal information. Hang up and call us directly on 0800 496 496 (Meridian Energy customer contact centre).

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Setting up a temporary builder's supply

If you’re building a brand new property and need a temporary builders supply or a new meter, ask your sparky to call our New Connections team.

0800 496 600

We need you to call us too, to authorise your sparky to talk to us about your new connection.

The process for setting up a new connection is different depending on which part of the country you live in.  Give us a call and we can talk you through the process for your network area and answer any questions you have to make things as simple as possible.