Sending us a meter reading
Here are some situations when you may want to read your meter yourself.
We aim to read your meter:
- in most urban areas, every second month
- in most rural areas, every 3–6 months.
Or call us on 0800 496 496
How to read your meter
There are four kinds of meters, and you may have any or all of them at your place. Here’s how to read them. Make sure you send the readings from all your meters at once.
If you’re having trouble reading your meter, contact us.