Offer terms and conditions

Offers and competitions

  • Competition: Win Crusaders gear

    Existing Meridian customers only
    1. The prize draw is open to existing Meridian customers within the wider Canterbury region who enter their details into the online entry form, using the link in the email you received from Meridian to enter the prize draw for the 2018 Crusaders Rugby Season between 12 February 2018 –14 July 2018.
    2. The Prizes:
      Total Prize Pool  x 8 draws
      5 x signed 2018 Crusaders Home Jerseys
      50 x 2018 Crusaders Home Jerseys
      15 x Crusaders Stadium Jackets
      15 x Crusaders Hoodies
      20 x Rugby Balls
      5 x family passes to a home game
    3. Eligible entrants will receive one entry into the prize draw. You only need to enter once to be in all subsequent draws.
    4. Prizes will be drawn as follows:

      Prize Tableand each winner will receive one of the prizes listed in the relevant prize pool.

    5. Meridian will attempt to contact the winners by telephone, email and/or letter.  If contact is not made within 7 days of the prize draw, he/she will be deemed to have forfeited their prize and a redraw will take place.
    6. Prizes will be delivered to the winners address as per their Meridian account.
    7. Prizes are not transferable and cannot be exchanged for cash.
    8. The judge’s decision is final and no correspondence will be entered into.
    9. All entries become the property of Meridian and any incomplete, indecipherable or illegible entries will be deemed invalid.  This includes multiple entries received against an individual customer number, one valid entry will be kept, any additional entries will be considered invalid.
    10. Meridian reserves the right to use the prize winners’ names and photographs for publicity purposes.
    11. Employees of Meridian and their immediate families are not eligible to enter the prize draw.
    12. Meridian, its employees and agents will not be liable for any loss or damage whatsoever which is suffered except for any liability which cannot be excluded by law.
    13. Meridian reserves the right to extend, cancel or amend the offer at any time without notice to you. Meridian may also vary this offer at any time by posting revised terms and conditions on our website.
    14. When collecting personal information Meridian complies with the Privacy Act 1993. Our privacy terms are contained in Meridian’s Standard Terms and Conditions for the Supply of Electricity. If you have any privacy query you can contact us.
  • Refer a mate offer – Score a Crusaders Jersey

    1. The Refer a Mate offer is open to existing Meridian customers within the wider Canterbury region who refer their friends using the Refer a Mate form via the link in the email you received from Meridian between 12 February and Saturday 14 July 2018.

    2. Only existing Meridian customers who have received an email invitation to refer a friend are eligible for this offer.

    3. There is no limit to the number of referrals an existing Meridian customer can submit, however a maximum of two 2018 Crusader Home Rugby Jerseys will be provided. For each additional successful referral, referrers will be awarded a $50 Meridian account credit.

    4. Meridian will contact the referred person by telephone and/or email. Once contact is made a conversation will be had and an offer made to join Meridian. If that offer is accepted and they meet and comply with Meridians standard business criteria, including a credit check they will be accepted and the switch (changing from their current provider to Meridian) will take place, this can take up to 10 working days. Once the switch is complete, the existing customer who has referred their friend will be contacted and offered a referral reward as a thank you as outlined in 3 above..

    5. A referral will be deemed successful when:

    a. A mate referred by you has signed up as a Meridian Customer within 30 days of the date of referral;
    b. the mate is a new customer to Meridian;
    c. the mate meets Meridian’s customer requirements and has agreed to Meridian’s Standard Terms and Conditions for the Supply of Electricity; and
    d. the mate is still a Meridian customer 30 calendar days after the start date of their new account with Meridian.

    6. Referral rewards are not transferable and will only be granted to the existing Meridian customer once the referred person is a customer of Meridian.

    7. All referral information provided becomes the property of Meridian any incomplete, indecipherable or illegible referrals will be deemed invalid. We may need to contact the existing customer to query or clarify some of the information.

    8. Meridian reserves the right to extend, cancel or amend the offer at any time. Meridian is not responsible for any third party acts or omissions.

    9. The refer a mate offer is open to employees of Meridian during the campaign period being Tuesday 12 February 2018 and Saturday 14 July 2018

    10. When collecting personal information Meridian complies with the Privacy Act 1993. Our privacy terms are contained in Meridian’s Standard Terms and Conditions for the Supply of Electricity. If you have any privacy query you can contact us.

  • Joining Meridian’s Benchwarmers Club, #BringTheEnergy

    1. The offer to join the Meridian’s Benchwarmers Club is open to existing Meridian customers within the wider Canterbury region who have received an eDM (electronic direct mail) are invited to join our Benchwarmers Club. Customers can enter the Meridian Benchwarmers Club by simply clicking the link in the eDM and completing the join form as requested.  Club entry is open between 12 February and Saturday 14 July 2018.
    2. By completing the registration form, the customer consents to receiving ongoing communications from Meridian Energy with regards to the Crusaders – these may include exclusive club offers and competitions. The first email will be confirmation that we have received their request to join the club.
    3. All information provided becomes the property of Meridian any incomplete, indecipherable or illegible requests will be deemed invalid.  We may need contact the customer to query or clarify some of the information supplied.
    4. Meridian reserves the right to extend, cancel or amend the Benchwarmers Club at any time. Meridian is not responsible for any third party acts or omissions.
    5. Employees of Meridian are eligible to join the Meridian Benchwarmers Club.
    6. When collecting personal information Meridian complies with the Privacy Act 1993. Our privacy terms are contained in Meridian’s Standard Terms and Conditions for the Supply of Electricity. If you have any privacy query you can contact us.
  • Discount on tickets to Crusaders home Games, 2018 season

    1. Meridian is making available to all current customers, supplied by Meridian, a 20% discount on selected 2018 Crusaders home game tickets via Ticket Direct.
    2. The discount applies to Gold Category tickets purchased via Ticket Direct only and not in conjunction with any other offer. The discount does not apply to other ticket categories or seat types to available games.  
    3. Customers can access the discount by using unique discount codes that they have been provided with via the email communications they received from Meridian. The discount code will change from time-to-time, and customers will be informed how they can access the codes.
    4. Discount codes may be subject to change. New codes will be provided to existing customers via email.
    5. All customers are deemed to have accepted the terms and conditions by using the discount code provided to them.
    6. Other than offering the 20% discount to Meridian customers, Meridian has no control over the tickets, and therefore cannot offer any transfers to other parties or games or any refunds.  Meridian customers purchasing tickets must comply with the policy of Ticket Direct, these can be found here.
    7. Employees of Meridian and their immediate families are eligible to the 20% discount.
    8. Meridian, its employees and agents will not be liable for any loss or damage whatsoever which is suffered except for any liability which cannot be excluded by law.
    9. Meridian reserves the right to extend, cancel or amend the offer at any time. Meridian is not responsible for any third party acts or omissions.
    10. When collecting personal information Meridian complies with the Privacy Act 1993. Our privacy terms are contained in Meridian’s Standard Terms and Conditions for the Supply of Electricity. If you have any privacy query you can contact us.
  • Crusaders Rugby Welcome Offer

    Get a FREE Crusaders Rugby Home Jersey and $100 Welcome Credit
    1. Join Meridian before 30 June 2018 on a residential pricing plan and receive a Crusaders Rugby 2018 Home Jersey (RRP $160) and a $100 welcome credit on your first bill.
    2. The offer is only available to new Meridian customers and is not available in conjunction with any other Meridian offer or pricing plan, unless Meridian agrees otherwise at its discretion.
    3. In order to be eligible for this offer, you must meet the following criteria
      1. you must be a residential consumer as listed on the national electricity registry; and
      2. you must meet Meridian’s standard customer eligibility criteria (for example: credit criteria, refer to Meridian’s Standard Terms and Conditions for the Supply of Electricity for more information).
    4. The offer is not transferrable, refundable or redeemable for cash.
    5. On becoming a customer, you will be subject to Meridian’s Standard Terms and Conditions for the Supply of Electricity and, if our fixed rate pricing plan is selected, our Standard Terms and Conditions for Fixed Rate Plans.
    6. To receive any prompt payment discount you must pay your bill in full and on time.
    7. If you choose our variable plan and within 12 months of joining you switch to another retailer, cease to be a Meridian customer, or no longer meet the offer eligibility criteria, we may, at our discretion, charge your final bill with up to $200, an amount equal to the value of the Crusaders Rugby 2018 Home Jersey and the welcome credit you received at sign-up. If you have multiple properties and you disconnect any of your individual  properties or switch any to another electricity retailer within this period, we will charge your next bill h up to $200, an amount equal to the value of the Crusaders Rugby 2018 Home Jersey and the welcome credit received for that particular property.
    8. If you choose our fixed rate plan and during the term of that plan you switch to another retailer, cease to be a Meridian customer, or no longer meet the offer eligibility criteria, we may, at our discretion, charge your final bill with up to $200, an amount equal to the value of the Crusaders Rugby 2018 Home Jersey and the welcome credit you received at sign-up. If you have multiple properties and you disconnect any of your individual properties or switch any to another electricity retailer within this period, we will charge your next bill h up to $200, an amount equal to the value of the Crusaders Rugby 2018 Home Jersey and the welcome credit received for that particular property.
    9. Meridian reserves the right cancel this offer at any time without notice to you. Meridian may also vary this offer at any time by posting revised terms and conditions on our website.
    10. When collecting personal information Meridian complies with the Privacy Act 1993. Our privacy terms are contained in Meridian’s Standard Terms and Conditions for the Supply of Electricity. If you have any privacy queries you can contact us.