Terms and conditions
Customer terms and conditions
Standard Terms and Conditions effective October 2012 (PDF 326KB)
Service Fees (PDF 114KB)
Privacy Policy
Website terms of use
Offers and competitions
Website Survey Terms and Conditions
Mooving Campaign Terms and Conditions
OnSite Renewable Generation Terms and Conditions
The Power Deal Terms and Conditions
Small Scale Renewable Generation Terms and Conditions
Grow Closer Terms and Conditions
Residential pricing
Really Simple Pack Terms and Conditions
Super Friendly Pack Terms and Conditions
Choices Pack Terms and Conditions
Fixed Rate Plan - Terms and Conditions agreed before February 26 2013
Fixed Rate Plan - Terms and Conditions agreed from February 26 2013
Agribusiness pricing
No-nonsense Pack Terms and Conditions
Mates Rates Pack Terms and Conditions agreed before June 10 2013
Mates Rates Pack Terms and Conditions agreed after June 10 2013
Land Pack Terms and Conditions
Fixed Rate Plan - Terms and Conditions agreed before February 26 2013
Fixed Rate Plan - Terms and Conditions agreed from February 26 2013
Fixed Energy Plan - Terms and Conditions agreed before February 26 2013
Fixed Energy Plan - Terms and Conditions agreed from February 26 2013
Business pricing
Partner Premium Pack Terms and Conditions
Straight Up Pack Terms and Conditions
Super Friendly Pack Terms and Conditions
Fixed Energy Plan - Terms and Conditions agreed before February 26 2013
Fixed Energy Plan - Terms and Conditions agreed from February 26 2013
Supplier Terms and Conditions
Supplier Terms and Conditions (PDF 19.46KB)