Choices pack
You’ll be spoilt for choice
Pricing
Standard or Fixed
?

Standard or Fixed

Our standard rates are available to customers in most networks and differ from fixed rates in that we can change them with  30 days notice. You can find a list of our standard rates for your area in the pricing table below. 

With a fixed rate plan, you'll always know what rate you're paying for electricity as all that can  change  are any regulatory charges or levies like GST. It can help provide some price certainty and make budgeting easier.  You can find a list of our rates in the table at the bottom of this page. 

Prompt payment discount
Save 10% when you pay in full and on time
Bills
Email, online or paper

If you choose to get paper bills, a $1 fee
(including GST) per bill will apply

Ways to pay
Direct debit, internet banking, phone banking, in person at any Westpac or NZ Post branch, cheque or credit card recurring payment

Over the counter and cheque payments will incur a fee of $1.50 including GST per payment (of each tax invoice paid).

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Need help?

Speak to our Energy Centre

0800 496 496

About residential pricing

What prices will you pay?

We supply electricity to most areas of New Zealand. This selection lists our Standard and Fixed prices for each area. 

Within each area, our prices then vary again depending on whether you’re a Standard User or not (see below for more details on how to work this out) and also your meter set-up. For example, if you have an ‘Anytime’ meter then you’ll be billed our ‘Anytime’ rates. 

The rates shown in our rate cards are based on our new network charges.

Rates by region - standard and fixed

What do you pay for?

The price you pay for electricity reflects all the services required to generate electricity and deliver it to you. It incorporates the costs and charges of: 

  • Generators;
  • Transpower;
  • Your network company; and
  • Electricity retailer.

For most customers, the cost for each of these services is included in the bill we send you.*

You'll notice one cost not included in the steps outlined above. The Electricity Authority levy is a cost paid to the Electricity Authority. This is the governing body that regulates the electricity industry, manages service providers, administers the Electricity Industry Participation Code and monitors compliance with the Electricity Industry Act, the Code and various regulations.

* In some regions, customers pay their local network company direct for distribution and transmission services.


Standard User

A Standard User plan is the cost-effective option for most customers. You pay a higher daily rate in return for a slightly lower price for each unit of electricity you use.

This plan will be cost-effective for you if you use more than 9,000kWh (units) a year in some parts of the lower South Island or more than 8,000kWh if you live elsewhere. You can check your bills to see how many units you use.

 

Low User

If you don’t use much electricity or you use less than 8-9,000kWh per year then you may benefit from a Low User plan instead. You pay a lower daily rate in return for a higher price for each unit of electricity you use.

This plan is only available for your main residence. Holiday homes and other separate connections (such as pumps or sheds) are not eligible.

What’s the standard / low user threshold?

Whether you are considered a Low User depends on where you live. This map shows the low user threshold that applies for each network area.