Meridian Energy is asking customers to be vigilant for scammers after reports of hoax phone calls from people claiming to be from Meridian.

If you receive a call from people saying they are from Meridian asking for your credit card or bank account details and you do not have an outstanding account with Meridian, please do not give out any of your personal information. Hang up and call us directly on 0800 496 496 (Meridian Energy customer contact centre).

Managing your account online

Easy access to your electricity usage how and when you want it

Our online tool is designed for organisations that use a lot of electricity, to help you stay on top of your usage and costs.

  • You can find invoices for all your sites in one place.
  • See and download usage information for all time of use metered sites.
  • Usage information for all sites with a smart meter.
  • It’s free for Meridian business customers.
  • You can access it on your desktop, tablet or mobile.
  • It’s easy to use – no manual required.

How real-time will my data be?

It depends on the type of meter recording your usage, some meters only record a total monthly figure.

For sites that have non-half hourly smart meters installed, the data is usually one or two days behind the date you view information. Data for time of use meters is currently a month behind.

In the future we’ll offer a premium service that will allow you to view your detailed usage information two or three days behind.

How do I get started?

Talk to your Account Manager to get signed up today.