Sometimes, a power outage will be planned in order to carry out maintenance work. To minimise any inconvenience to you and give you as much time as possible to make alternative plans, we'll give you at least four business days' notice before any planned power outage.
If the outage is required more urgently, we’ll give you as much notice as possible.
If you live or work in the Powerco network* and you also have an import/export meter (i.e. you export power back to the grid), it’s important that you turn off your generation equipment, one hour before the planned outage. You’ll need to keep it switched off until the power has been put back on – this is usually one hour after the end time which you can find on your planned outage notification. If you are unsure how to turn off your generation equipment please contact your installer.
If you have an import/export meter in another part of the country, please contact your local network company below to find out if there is anything you need to do.
*The Powerco network is the local network company in Coromandel, Manawatu, South Waikato, Taranaki, Thames, Taranaki ,Tauranga, Wairarapa and Wanganui.
