You can view your bill online
- See a copy of your bills.
- Choose how to get your bill - email or in the post.
- Pay for all or part of your bill.
- Set up a monthly amount to pay your balance each month.
Your customer number and account number
Quote these numbers when you talk to us about your account, or when you pay us by internet banking.
Your energy pack
If applicable, the name of the energy pack you have with us.
Number of units you've used
The units (kilowatt hours) of electricity you've used (or we've estimated you've used) over the period covered by this bill.
Our contact details
How to contact us if you have any questions about your electricity supply.
Shows the amount you still owe from your previous bill.
Current charges this bill
Shows the total charges for the period covered on this bill, less any account credit we've applied, such as rebates from network company.
Amount you need to pay
The total amount due for this bill, and the discount you'll get if you pay in full and on time.
Charges for the electricity you've used
The cost of the electricity you've used over the period covered by this bill (including Meridian charges and network charges).
Your ICP number
The unique number of the connection point between your property and the power line.
Charges for your property
Daily charges (which apply no matter how much electricity you use) plus an Electricity Authority Levy Charge.
Your recent energy use
Graph showing the units (kilowatt hours) of electricity you use each month. We've worked out how much you use on average each day, then calculated how much you use on average each calendar month (not each billing period).
Latest reading from your meter
The information from your meter that was used to calculate this bill. Meter readings can be actual (we come to your property and read the meter) or estimated (we estimate the reading based on past actual readings).
Total electricity rate
The price of the electricity you've used. All rates are shown as GST inclusive and before any prompt payment discount applies.