Frequently asked questions
What’s the difference between a Fixed Rate Plan and Variable Plan?
Fixed Rate Plans provide price certainty for the duration of your contract. This covers electricity and Network charges. Government and regulatory charges like GST and the Electricity Authority levy can change.
Variable Plan rates are not fixed and can be changed at any time. We provide 30 days notice in accordance with our Standard Terms and Conditions for the Supply of Electricity should Variable Plan rates change.
If your rates have changed, why have they changed?
Meridian constantly reviews both its Fixed Rate and Variable Plans to ensure they are competitive and recover costs (such as network charges, energy costs or the costs related to supplying your site). These costs may have changed from when your previous Fixed Rate Plan was locked in, and the new rates reflect these changes.
What charges are fixed?
The Total Electricity Rate listed in the table is fixed until the expiry date of the plan. This is made up of Network and Meridian charges and while these may change, the Total Electricity Rate will remain the same. Regulatory or government levies (including the Electricity Authority Levy) and taxes (e.g. GST) can change. See below:
Residential or Business
|Meridian charges||Fixed||May change|
|Network charges||Fixed||May change|
|Electricity Authority charge||May change||May change|
|GST||May change||May change|
What services are not included in Fixed Rate Plans?
If you have any unmetered supplies, these are not part of the Fixed Rate Plan offer and those rates can change.
What happens after my Fixed Rate Plan expires?
Once your Fixed Rate Plan expires, you will receive an email advising you that you can either sign up to a new Fixed Rate Plan or switch to one of our Variable Plans.
As a valued Meridian customer, you can contact us to switch between our Fixed Rate and Variable Plans at any time, at no charge.
What happens if I want to change electricity suppliers before my Fixed Rate Plan expires?
We do not charge exit fees if you choose to switch to another retailer during the term of your contract.