Important information for Flick customers

From 22 July 2025, Flick Electric becomes part of the Meridian Energy whānau. We’re currently working hard in the background to match you with a plan that suits your situation. Once this has been confirmed you will receive an email from us with your new pricing and plan. In the meantime, you'll remain on your current rate with Flick. 

We’ll begin moving Flick customers over to Meridian from 22 July 2025. There are quite a few of you, so we’ll be doing this in stages to make sure everything goes smoothly. Before your power plan is switched to Meridian, we’ll send you an email with your new rates and the plan we’ve matched you to, so you’ll always be across what’s happening.

No, we are taking care of it all in the background. You'll receive an email in the coming weeks from Meridian letting you know what your new plan is. Once you’ve received this, you’ll also get a welcome email from Meridian letting you know your account has been switched over.

Yes, you can move to another retailer at any time.

You’ll get a welcome email from Meridian once your account has been transferred. This email will include your new account number. Until then, your power supply will remain with Flick. You don’t need to do anything, we’re handling the switch for you.

We’re taking the time to match you with a plan that best suits your needs. If you’re not happy with the plan that we have chosen for you once the switch to Meridian is complete, our team of energy experts is here to help. Just have your account number handy, it’ll be in your welcome email and we’ll work with you to find a better fit.

Any credit that you have with Flick will be transferred to your new Meridian account.

For now, Flick.

Once you have received your final bill from Flick any balance left once that bill has been paid will be transferred over to Meridian. You will receive an email from us with the final balance that will be transferred over to Meridian this will be reflected on your first bill.

You can sign up to LevelPay once you receive your welcome email from Meridian with your account  number on it.
 
Budget for your power bill with LevelPay | Meridian Energy 

Please note that eligible payment methods for LevelPay are direct debit or direct credit 

You will receive your first bill around 30 days after you receive your welcome email from Meridian confirming your account has been switched over.

See here for all information about your bill and how you can pay.

We'll send you an email before we switch your account from Flick to Meridian that outlines your new plan and pricing information.

Probably! Flick and Meridian have different pricing structures however, we’re doing our best to match you to a Meridian plan that suits your setup and usage.

EV Power Plan for home charging | Meridian Energy

Meridian offers solar customers two options. You can be on the Freedom Plan and get 12cents/kW for solar exported, or you can go on Meridian's three-year Solar Plan that offers 17cents/kW for solar exported plus a $300 credit. If you would like to go on the three-year plan you can do this once you receive your welcome email from Meridian with your account number. 
 
Solar power plan for your home | Meridian Energy