Sending us a meter reading

If you have a smart meter then we get your reading automatically, but if you don't have a smart meter then we aim to read your meter:

  • in most urban areas, every second month
  • in most rural areas, every 3–6 months.

How to read your meter

There are four kinds of meters, and you may have any or all of them at your place. It's important when sending us a reading that you understand how to read the meter so your reading is accurate.

If you’re having trouble reading your meter, contact us.