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Contact us

In a rush?

We know that life can be busy. Get sorted quickly with our self-service options so you can get back to what you’d rather be doing.

  • Login to our online portal

    You’ll be able to make a payment, check your usage, change your payment options, update your account details and see your previous bills.

  • Use the Meridian App

    Make payments, check your usage, adjust your payment settings, check your forecast for upcoming bills, look at your rates and enter meter readings, all from your phone!

Up for a quick chat?

Our friendly team are real people and they’re online from 8:30 am – 5 pm, Monday to Friday. Flick them a message on Facebook Messenger or through Chat, right here on our website!

Do you have a fault? 

Save time and jump straight to the information source on our Power Networks page. Select your region to find the contact details that you need for the info about networks in your area. You’ll also find information about planned outages too.   

Power cuts   Find network information


Send us an email 

You can send us an email any time at hello@meridian.co.nz

Give us a ring

If having a yarn over the phone is more your style, call us on 0800 496 496 or +64 4 802 7533 for people overseas

Our postal address 

Meridian Energy 
PO Box 2128 
Christchurch 8140