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Contact us

In a rush?

We know that life can be busy. Get sorted quickly with our self-service options so you can get back to what you’d rather be doing.

  • My account

    Log in to your account or app to make a payment, check your usage, change your payment options, update your account details and see your previous bills.

  • Want to join Meridian?

    We're committed to doing good things with our energy, helping Aotearoa decarbonise and achieve a net-zero carbon future. Let's find a power plan that's right for your home.

  • Close account

    We're sorry to see you go. We'll be happy to help you complete this process. Please click the link below to fill out a short form so we can take care of the rest.

Do you have a fault?

Save time and jump straight to the information source on our Power Networks page. Select your region to find the contact details that you need for the info about networks in your area. You’ll also find information about planned outages too.   

Power cuts Find network information

Can't find what you're looking or prefer to contact us directly?

Our friendly team are real people and they're online from 9am - 5pm, Monday to Friday.

Call us

If having a yarn over the phone is more your style, call us on 0800 496 496 or +64 4 802 7533 for people overseas.

Send us an email

You can send us an email anytime at hello@meridian.co.nz

Chat with us

Flick us a message through Chat, right here on our website!

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