If you’re sending us your readings, an easy way to read your meter is to take a digital photograph. Or write the readings down — here are instructions for each kind of meter.
Do you have more than one meter on your property? Read all of them, and send us all the readings at once. You need to read all your meters.
If you are having trouble reading your meter - Call us on 0800 496 777, 7.30am to 5.30pm, Monday to Friday or send an email to email@example.com