Other metering jobs
Need help with a metering request that’s not listed online? We’re here to help with the tricky ones.
Although you may not be able to submit an online request for these jobs, you can learn about the jobs and what we need from you before you contact our team to get things underway.
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Reconnection
A reconnection is needed when you need power and your property is currently disconnected, but the electricity supply is already set up on site.
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New connection
A new connection is needed when electricity has never been supplied to a property before, or the previous supply was permanently removed, and you now need power at the site.
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Capacity change
A capacity change may be needed when your site needs to safely draw more or less electricity than it currently can. This helps support new electrical equipment or fix issues caused by overloading your current supply.
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Temporary disconnection & reconnection
A temporary disconnection safely isolates the power to your property to allow works to be carried out on site where there would otherwise be an electrical safety risk.
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Meter reseal
If your meter has been opened to carry out electrical work, it’ll need to be resealed, recertified, and tagged to meet safety and compliance standards.
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Meter faults
A meter fault refers to any issue where an electricity meter is not functioning as intended. These faults can range from minor performance problems to serious safety hazards and are typically categorised as either urgent or non-urgent