Meter decommission

Need to permanently remove your electricity supply? Here’s everything you need to know to get started.

Submit a decommission request

On this page:

What's a decommission? Is this the right job? What's involved? What information is needed? Network requirements Timeframes and fees

What's a decommission?

A decommission permanently removes an electricity supply. This includes disconnecting the supply lines, removing the meter, and updating the site status so it cannot be reconnected.

Note: This is a permanent action. If power may be needed again in the future, speak with your electrician before proceeding.

Is this the right job for you?

You should raise a decommission request if:

  • You are demolishing the building
  • You no longer need electricity at the site
  • You want the meter and supply lines removed and the site marked as inactive in the national registry

Note: If your supply is unmetered and no longer required, you must raise a decommission. 

What’s involved?

Once you submit your request:

  • We’ll check we have everything needed to raise the job
  • If all is good, we’ll send it to one of our metering contractors and your network
  • A network contractor will visit your site to disconnect the supply, and where requested, remove the supply lines. They will arrange an appointment with you first
  • Our metering contractor will visit your site to remove the metering and take final readings. They will arrange an appointment with you first
  • The site is tagged as isolated and decommissioned, and you can begin your works
  • Final readings will be loaded in our system, and the national registry will be updated to reflect the decommissioned status of the site

Note: This is a permanent action. If power might be needed again in future, chat with your electrician about the best option.

Important:

  • A lost asset fee may apply if the meter isn’t returned (e.g., if it’s removed by someone other than our authorised contractor)
  • You will continue to be charged if the site is still recognised as active, even if it is not
  • Don’t start any works, such as demolition, until the site is safely tagged as decommissioned
  • Any medically dependent person(s) will need to ensure they have made alternate arrangements for their ongoing health and wellbeing

What we need from you

  • Authorisation from the property owner (we’ll verify this)
  • Whether the connection is overhead or underground
  • Whether the supply lines need to be removed
  • Your contact details
  • A site contact's details
  • Business name and a business contact person
  • Site access requirements, restrictions, or hazards

Note: Meridian must be the current retailer listed in the electricity registry before we can raise this job. If the job is urgent, you may wish to proceed with the current retailer as it can take up to 10 business days to fully switch in to Meridian. 

You can find out who the current retailer is here. 

Network requirements

Use the Electricity Authority tool to find your Network. 

To see a list of all networks, click here. 

The following networks have specific requirements: 

Network

Process for Raising a Job
Embedded Networks

Contact the network directly.

You’ll need an approval number from them before Meridian can raise the job.
TASM – Network Tasman

Submit a Network Connection Application (NCA) form via their website.

Provide the approval document from Network Tasman with your request.
NPOW - Northpower Limited

Submit your request through Northpower's website.

They will let us know when we can collect the metering. We will charge for this - see fees.
POCO – Powerco Limited Provide your CIWR number from a Powerco Approved Contractor or Powerco directly.
LINE – The Lines Company Contact The Lines Company directly. They’ll manage the process all the way through.
TOPE – Top Energy Limited

No approval needed if Top Energy owns the lines.

If you own private lines (e.g., you own the line poles going across your property), complete their Application for Network Connection form.
VECT – Vector Limited

Meridian can only raise the job after Vector notifies us or you provide a Service Request (SR) number.

Get this by filling out the Vector Permanent Disconnection form.
Other networks

Nothing further required, go ahead and raise your job below. 

Timeframes and fees

  • Standard turnaround: within 10 business days
  • Fees: see our fees page

Ready to submit your decommission request?

Fill out the form below to request a decommission. We’ll take care of the rest and will let you know when the job has been raised in our system. 

Please note that your job is not officially raised until you have email confirmation from us. The timeframes outlined above are from the date we raise the job at our end. If we need anything further to support your job request, we will be in touch.