If you have no power, and you need it urgently connected (within 2 working days), or if you are medically dependent on power. Please call us on 0800 496 496 instead of filling in this form.

If you're not a Meridian customer you can join online now.


Your details

This is the preferred way you'd like to be addressed.

It could be that you have a legal first name (Samuel) that you want to use a shorter version (Sam), or it could be that you like to be addressed as something that doesn't match your legal documents.


This is your preferred name

Your old/current address

At your old address, your power will stay on and you'll be responsible for it until either:

  • we receive a final meter reading
  • someone else becomes responsible (starts an electricity account for the address).
How would you like to provide your final meter reading?

You can either:

  • send us a meter reading on the day you leave
  • book us to read your meter at least 3 working days before you move out 

We'll contact you to set up a date and time to read your meter. We'll need someone who's 18 years or older to be at the property.


Your new property

This is the address we will sign up to be powered by Meridian

Is this the first time electricity is being connected at this property?
for example, because the building is new

Your updates

Is anyone in your household vulnerable?

Vulnerable means either:

  • relying on mains electricity because of age, health, or disability (a power cut may threaten health or wellbeing)
  • having genuine difficulty paying bills due to financial hardship.

Finishing up

This includes any special needs, ICP number (if you have it handy), and anything else we should know.