Whether you’re moving to a new house, or wanting to add a property to your account, you’ve come to the right place. Either way, let us know. We’ll make sure the power’s on so you can enjoy a cuppa when you get there.
Nice and easy
Whether you’re an existing customer or new to Meridian, moving your power is just a few clicks away. We’ll take care of the rest.
Our team are experts in helping you manage your power. We’re local and pick up the phone as quick as we can. And, for faults or emergencies, we’re here for you 24/7.
100% renewable energy generation
All the energy we generate comes from 100% renewable sources – wind, water and sun. We reckon it’s the only way forward for the future of our planet.
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To get you started, enter your new address. We’ll find a plan that’s right for you, get you all set up, and even break the news to your old power company.
There’s a lot to think about when you’re moving. Check out our handy checklist that covers everything from sorting locks and keys to ordering takeaways at the end of moving day.Learn more
Declutter your house
Before you fill up a carload and head to the landfill, read up on decluttering responsibly. Our tips will quickly help you decide what to recycle, regift, repair, rehome, or toss as a very last resort.Learn more
Frequently asked questions
We’ve got all the answers you need right here.
How do I schedule a house move?
When should I let Meridian know I’m moving?
As soon as you can. When you’ve landed on your moving date, let us know with our online form, or by calling us on 0800 496 496. The earlier you do that, the quicker we can get your power sorted so you can put the jug on as soon as you’ve moved in.
What if I’ve already moved into my new place?
If you’ve already moved house, no worries. Just give us a call on 0800 496 496 and we’ll transfer your power account from your old place to your new one.
When and how do I need to do my last meter reading?
If you’ve got a smart meter, just let us know when you’re leaving and we‘ll take care of the rest. If not, you'll need to give us your meter reading on your last day in the property. You can provide a meter reading online in just a few clicks. Here are some handy tips on how to read your meter.
We can also read your meter for you – we just need three business days’ notice. We’ll need to do this if we haven’t had an actual meter reading in a while, so when you tell us you’re moving, we’ll let you know if we need to arrange this.
Will the power already be on at my new house?
In most cases, there will already be power on at your new place. You’ll still need to register your move with us though, so we can transfer the power account in your name to your new house.
Is power automatically disconnected at my old place on the date I move?
No, we'll leave the power on and ready for the next people to move in. However, it won’t be under your name – if you’ve registered your move with us, we’ll make sure your account moves with you. To do that, all we need is a final meter reading from your old place.
How does moving affect my power bill?
Your last power bill for your old place will be sent to you after you provide your last meter reading. If you’ve got a specific statement date set up with us, it’ll be sent then instead. Your first power bill in your new place will be three to four weeks after you’ve moved in.
Your rates may change with your move – it all depends on your region and the type of meter you have. If you’re moving within the same region, it’s unlikely your rates will change.
My new place is already connected to another power company. How do I change it to Meridian?
If you’ve registered your move with us, we’ll start powering the property from your move in date and we'll let your old power company know.
If you’ve already moved in and haven’t already registered, just give us a call on 0800 496 496. We’ll move your power account to your current place and break the news to the other power company.
How much does it cost to connect electricity to a new home?
If you’re just moving your power account from one house to another one that’s already connected to electricity, it won’t cost you a cent.
If you’re looking to connect a new meter (for example, if you’ve just built a new house), the cost is $85 (or $135 for urgent requests on weekends, weekdays after 5pm, or within two business days). Your local network company may apply extra charges, too.
How long does it take for Meridian to turn on my power?
If you’re moving into a house that’s been disconnected, we’ll need to turn it on for you. We can turn your power on remotely in around half an hour or less. However, sometimes we need to do this physically, which can take around four to six hours.
What’s an ICP and where do I find it?
ICP stands for 'installation control point'. Everything (eg properties) that connects to a power network gets an ICP, which acts like its unique address.
You'll find your ICP (which is a mix of numbers and letters) on your power bill, and on a sticker in your meter box.
How do I cancel my move?
If you’ve had a change of plans and would like to cancel your move with us, please get in touch and we’ll arrange this for you.