If you are charged more than one rate (like day/night, or for more than one dwelling on the property), we need the readings for each rate.
Press the button that’s usually at the right of the screen, depending on the model:
In the example image shown, the reading is 9704.
Read the meter numbers from left to right, ignoring the last number.
If you generate your own power and feed your surplus back into the grid, you’ll have an import/export meter.
There are many different kinds of import/export meters.
If you have trouble reading your meter, please send us a photo of it. We’ll get in touch soon.