Meridian Energy is asking customers to be vigilant for scammers after reports of hoax phone calls from people claiming to be from Meridian.

If you receive a call from people saying they are from Meridian asking for your credit card or bank account details and you do not have an outstanding account with Meridian, please do not give out any of your personal information. Hang up and call us directly on 0800 496 496 (Meridian Energy customer contact centre).

Plans, pricing & rates

Get a rough estimate of monthly pricing, and the rates for your address.

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Fixed or variable pricing?

Fixed rate / guaranteed pricing

With fixed rate pricing you get price certainty for your electricity and network price by securing your current rate until the end of your contract (up to 3 years).

Only government and regulatory charges like GST and the Electricity Authority levy can change.

Variable pricing

Variable pricing rates can be changed with 30 days notice in accordance with our standard terms and conditions for the supply of electricity.

You are not locked into a contract.

You can change from variable pricing to fixed rate pricing at any time.

How does electricity pricing work?

We’re just one of a number of participants in the supply chain that delivers electricity to your home, business or farm.

The amount on your bill is made up of generation cost, transmission & distribution cost, metering cost, Meridian charges, government levies & GST.

Who is eligible for low user rates?

You're eligible for low user rates if you use less than 8000 units a year (less than 9000 units in parts of the lower South Island).

This only applies to your primary residence; you can't have the low user option for other premises on your account, like a holiday home, a sleepout, or a shed.

More about low user rates