Our terms and conditions are changing. See what's changing here.

General

Standard Terms and Conditions for the Supply of Electricity

Effective until 27 June 2019 for existing customers

New Standard Terms and Conditions for the Supply of Electricity

Effective from 15 April 2019 for new customers and 27 June for existing customers

Service Fees

OnSite renewable generation terms and conditions

Generating electricity on your premises and exporting electricity into the network

Payments

New Direct Debit Terms and Conditions

Effective for new direct debit authorities from 24 June 2019 and for existing direct debit authorities from 3 September 2019

Direct Debit terms and conditions

Effective for existing direct debit authorities until 2 September 2019

LevelPay terms and conditions

For new customers and existing customers

Credit Card - recurring payment terms and conditions

Effective from 15 April 2019 for new cards and 27 June for existing cards. These terms apply to both recurring credit and debit card payments if you have selected this payment option.

Credit Card – one off payment terms and conditions

Effective from 15 April 2019 for new cards and 27 June for existing cards. These terms apply to both one-off credit and debit card payments if you choose this option.

Plans

Fixed Rate Plan (FRP) terms and conditions

These terms and conditions apply to all new fixed rate plans that start on or after 3 August 2016

Fixed Rate Plan (FRP) terms and conditions (Prior 3 August 2016)

For customers who joined before 3 August 2016 (effective from 3 September 2016)

Auckland Super Saver plan

Fixed Rate Plan

Super Saver Plan

Fixed Rate & Fixed Energy plan

Everyday Economy Plan

Fixed Rate & Fixed Energy Plan

Simple Flexi Plan

Variable Rate Plan

Smart Value Plan

Fixed Rate & Fixed Energy plan

Pricing

Really Simple pack terms and conditions

Choices pack terms and conditions

Super Friendly pack terms and conditions

Straight Up pack terms and conditions

Fixed Rate Plan (FRP) terms and conditions

These terms and conditions apply to all new fixed rate plans that start on or after 3 August 2016

Fixed Rate Plan (FRP) terms and conditions (Prior 3 August 2016)

For customers who joined before 3 August 2016 (effective from 3 September 2016)

Auckland Super Saver plan

Fixed Rate Plan

Offers

Credit

New & Existing Meridian customers who receive an account credit on or after 26th November 2018

SmartTrade residential offer terms and conditions

Offer valid from 7 August 2017

GetGenuine residential offer terms and conditions

Offer valid from 7 August 2017

Nest Protect offer

Residential properties only

Year’s Free Electric Vehicle charging credit

Get up to $300 Bill Credit if you sign up to the Electric Car Plan

Meridian Bach (second residential property) offer

Welcome credit

New Meridian customers only

Parenting Place offer

SuperGold Cardholder offer

SuperGold Offer 4x $65 credits over 4 months

优惠:对居民住宅用户首个账单提供$200折扣优惠

$200 welcome credit off your Meridian bill – Residential

Customer benefits

Al Brown 20% discount offer terms and conditions

Ecostore 15% discount offer terms and conditions

LIFX Products 20% discount offer

Nest Products 20% discount offer

AMBI Products 20% discount offer

Philips Hue Starter Kit offer terms and conditions

Existing customers only

UBCO 10% Meridian customer discount terms and conditions

Competitions and surveys

Win a VIP Music Experience Competition

Terms and conditions for the #savethekākāpō campaign

Meridian Concept Testing Survey terms and conditions

Take part in our Concept Testing survey and be in with a chance to win one of five $50 bill credits.