Get in touch

We’re introducing more self-service options to help your business get back to work faster. But don’t worry - our team are still available to support your needs. If you can’t find what you’re looking for, our contact details are right here.

In a hurry?

We’re making it easier for you to find the answers you need, right here online, because we know life in business gets busy. Browse common topics below and click through to get started.

If you're a residential customer, please visit our For Home Contact us page.

Couldn't find your answer above?

We have a range of options for you to get directly in touch with us:

  • Email us at energy@meridianenergy.co.nz
  • Use our live chat service in the bottom right corner of this page
  • Fill in our form at the bottom of this page

  • You can also give us a call on 0800 496 777.
  • If you’re calling from overseas, please call+64 4 802 7533.

We’re available Monday to Friday from 9am to 5pm, except on public holidays.

If you’d prefer to speak to us in a language other than English, just let one of the team know when you call - we can help you out with an interpreter.