Get in touch
We’re introducing more self-service options to help you get back out on farm faster. But don’t worry - our team are still available to support your needs. If you can’t find what you’re looking for, our contact details are right here.
We’re making it easier for you to find the answers you need, right here online, because we know life as a farmer gets busy. Browse common topics below and click through to get started.
Get a quote and join
Exploring options? Start here
Move to a new farm
Transfer your power to a new farm
Remove a site or close your account
Moved out or moving on? Let us know
Metering
Learn more & log common jobs here
Frequently asked questions
Browse FAQs and help
Experiencing a power cut?
Report an outage or fault
Can't find what you're looking for?
We have a range of options for you to get directly in touch with us:
- Use our live chat service in the bottom right corner of this page
- Fill in our enquiry form at the bottom of this page
- Email us at energy@meridianenergy.co.nz
- You can also give us a call on 0800 496 777.
- If you’re calling from overseas, please call +64 4 802 7533.
We’re available Monday to Friday from 9am to 5pm, except on public holidays.
If you’d prefer to speak to us in a language other than English, just let one of the team know when you call - we can help you out with an interpreter.