Meridian Energy is asking customers to be vigilant for scammers after reports of hoax phone calls from people claiming to be from Meridian.

If you receive a call from people saying they are from Meridian asking for your credit card or bank account details and you do not have an outstanding account with Meridian, please do not give out any of your personal information. Hang up and call us directly on 0800 496 496 (Meridian Energy customer contact centre).

Contact us

Email us at or fill in our form below.

0800 496 444
+64 4 802 7533 for people overseas

We are available via phone Monday to Friday, 7:30am to 5:30pm except public holidays.

Do you prefer to speak in a non-english languageLanguage Line is available 9am to 6pm. (external link)

Meridian Energy
PO Box 2128
Christchurch 8140
Fax: 0800 497 498


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