We’re introducing more self-service options to help your business get back to work faster. But don’t worry - our team are still available to support your needs. If you can’t find what you’re looking for, our contact details are right here.
We know life in business gets busy - that’s why we’re making it easier for you to find the answers you need, right here online. Browse some of the most common topics below and click through to get started.
If you're a residential customer, please visit our For Home Contact us page.
We know how to take care of business, and we’d love to work with you to find a power plan that fits your business’s unique needs.
Whether you're a new or existing Meridian customer, we make it simple to transfer your energy service to a new location.
We understand that sometimes you need to close a site or your account. No worries, you can submit your request here online.
Need to make changes to your electricity meter? This section covers key information and lets you raise common metering service requests.
Whether you're a current customer, looking to join Meridian, or simply want to learn more, you are likely to find your answer here.
Visit this page to see what you need to do to report an outage, so that you can get back up and running quickly. Sometimes you'll need to contact your network.
We have a range of options for you to get directly in touch with us:
We’re available Monday to Friday from 9am to 5pm, except on public holidays.
If you’d prefer to speak to us in a language other than English, just let one of the team know when you call - we can help you out with an interpreter.