A power cut could be due to a widespread outage, or a localised fault at your place.

Contact either your network company below or ring us on 0800 496 496, 24 hours a day to report your power outage

North Otago
Network Waitaki - outages page - 0800 440 220

South East Otago
PowerNet/Otago Power - outages page - 0800 808 587

Dunedin, Central Otago and Queenstown
Aurora - outages page 0800 22 00 05

Is your region not shown? Find your network company or ring us on 0800 496 496, 24 hours a day to report your power outage.

Staying safe

We want you and your family to stay safe around electricity. If you ever feel your health is at risk due to a power outage call emergency services or get to a hospital. Here are some handy tips about what to do to keep yourself and others safe. 

Staying safe

Not a Meridian customer?

If you’re interested in becoming a Meridian customer, you can use our price estimator tool to get an idea of how much you’ll pay and the rates for your address.

If you want to become a Meridian customer, you can fill out our join form. It'll take you less than 10 minutes.

Join Now