Medically dependent or vulnerable
Important information for medically dependent or vulnerable customers
Make sure you have an emergency plan
Bad weather or outages mean that power cuts will happen. It is important your household takes responsibility for ensuring that alternative options such as battery power or a generator are available during an outage. Alternatively, you can relocate to a friend or family member’s house that has power.
If you ever feel your health is at risk due to a power outage call emergency services or get to a hospital.