Payment options

Learn about the options available to pay your Meridian bill.

Direct debit

Direct debit is the easiest way to pay your bill. Each month, the amount due is automatically deducted from your bank account on the bill's due date.

Your bill is always due two weeks after we send it, and your monthly statement will clearly show the scheduled payment date and the amount we’ll deduct.

The easiest way to set this up is by logging into your account online. Once you've added your direct debit details, make sure to set it as your preferred payment method, as it will not be set by default.

We also have a direct debit form you can fill out and send back to us, but setting it up online is quicker and easier.

A few things to keep in mind:

  • Payment date: You can pick the date your bill falls due each month. If you need to change this, contact us. 
  • It’s flexible: Direct debit is variable, so we’ll only take what’s owing at the time payment is due. If you make a payment before the due date, we’ll just debit the remaining balance.
  • You’re in control: You can add or update your direct debit details anytime by logging into your account via our website or mobile app.
  • Want to pay early? You can make a part or full payment ahead of the due date by requesting it through your online account, so long as there is an amount owing. 

Credit or debit card

Set and forget with recurring credit or debit card payments. Similar to a direct debit, you can choose to have your bill automatically paid each month using your credit or debit card. The due amount is charged to your card on your bill due date.

Your bill is always due two weeks after we send it, and your monthly statement will clearly show the scheduled payment date and the amount we’ll deduct.

The easiest way to set this up is by logging into your account online. Once you've added your credit or debit card details, make sure to set it as your preferred payment method, as it will not be set by default.

A few things to keep in mind:

  • Payment date: You can pick the date your bill falls due each month. If you need to change this, contact us. 
  • Processing fee: A 0.76% processing fee applies to all payments made with a credit or debit card. 
  • It’s flexible: Credit and debit card payments are variable, so we’ll only take what’s owing at the time payment is due. If you make a payment before the due date, we’ll just charge for the remaining balance.
  • You’re in control: You can add or update your credit or debit card details anytime by logging into your account via our website or mobile app.
  • Want to pay early? You can make a part or full payment ahead of the due date by requesting it through your online account, so long as there is an amount owing. 

Direct credit (banking transfer)

You can make payments on your own terms with direct credit payments via internet or phone banking, depending on your bank. 

Your bill is always due two weeks after we send it, and your monthly statement will clearly show the due date and the amount to pay.

Bank details:

Account name: Meridian Energy Limited
Particulars: Your Meridian account name, as it appears on your Meridian billing
Code: Not required
Reference: Your Meridian account number

For international payments, you may need the following:

Bank: Westpac Bank, Lambton Quay, Wellington
SWIFT code: WPACNZ2W
Routing code: 030873

A few things to keep in mind:

  • Due date: You can pick the date your bill falls due each month. If you need to change this, contact us. 
  • Payment allocation: Payments made by direct credit generally take up to two business days to be allocated to your account. 
  • Payment references: Use the correct references to ensure your payment is properly allocated.
  • You're in control: You will need to ensure that full payment for the due balance is received on or before your bill due date. 
  • Rural supplier customers: Please don’t make any direct credit payments unless a Meridian representative has specifically instructed you to.

Rural supplier billing

If you have an account with one of our partnered rural suppliers, you can bill back through them. We partner with:

  • Farmlands
  • Farm Source
  • PGG Wrightson
  • Ruralco

Each month, the amount billed within that billing period is charged to your rural supplier and will be itemised on your statement from them. You’ll still receive your regular bill from Meridian for your records. The rural supplier will pay the full amount billed for each billing period, and then you will pay them. 

You will need to contact us to set up or remove rural supplier billing.

A few things to keep in mind:

  • Initial setup: Can only be set up when your account balance is $0. Any owed amount or credit balance must be cleared before we can set this up.
  • Statement date: This is set depending on your chosen rural supplier and can’t be changed. 
  • Due date: Due according to your service agreement with your rural supplier. Their billing should outline your due date. Ignore the due date on our billing; your rural supplier will pay us. 
  • Early or partial payments: You cannot make early or partial payments directly to Meridian. All payments must go through your rural supplier, unless specifically requested by Meridian. Any payment you make to us directly will not be considered when we request payment from your rural supplier. 
  • Payment terms and extensions: These need to be arranged directly with your rural supplier. Meridian generally won’t be involved unless there are exceptional circumstances. Your rural supplier is responsible for paying Meridian and assumes any credit risk.
  • Farm Source: An authorisation process must be completed before they’ll accept charges on your behalf. Meridian will walk you through this process when you set up payment via Farm Source. If the authorisation isn’t completed, Farm Source will reject the charges. In that case, you’ll need to pay Meridian directly and will be subject to our standard credit criteria.

Our rural supplier partnerships