Meridian Energy is asking customers to be vigilant for scammers after reports of hoax phone calls from people claiming to be from Meridian.

If you receive a call from people saying they are from Meridian asking for your credit card or bank account details and you do not have an outstanding account with Meridian, please do not give out any of your personal information. Hang up and call us directly on 0800 496 496 (Meridian Energy customer contact centre).


The Board has a commitment to creating and delivering shareholder value through the effective governance of Meridian. The company’s governance framework is designed to ensure the highest standards of business behaviour and accountability.

Accordingly, the Board has adopted corporate policies and procedures which reflect best practice in New Zealand and Australia, incorporating principles and guidelines issued by the Financial Markets Authority and recommendations by NZX and ASX.