Terms and conditions

Standard Terms and Conditions for the Supply of Electricity  (Download)
Effective from 13th June 2022 (for new customers) and 24th August 2022 (for existing customers)

Agribusiness electricity supply (Download)

Privacy policy

OnSite renewable generation terms and conditions

Direct Debit terms and conditions

Credit card - recurring payment terms and conditions

Credit card - one-off payment terms and conditions

Deferred Winter Payment terms and conditions

Service fees

Everyday Economy Plan

Simple Flexi Plan

Fixed Energy Plan (FEP) terms and conditions

Fixed Rate Plan (FRP) terms and conditions

Welcome/Join Credit – Rural Partner

“Rural Partner” Offer

Past terms and conditions