Plan Terms and Conditions

EFFECTIVE FROM:

• NEW CUSTOMERS: 16 March 2026
• EXISTING CUSTOMERS: 1 May 2026

Meridian Plan Terms

This document sets out all of Meridian Energy Limited (trading as Meridian)'s (we, our, us, or Meridian) plans for residential and business customers, and any Plan Terms that apply to particular plans. We may stop offering certain plans to new customers or new premises at any time, without prior notice.

The Plan Terms below are to be read together with Meridian's Standard Terms and Conditions for the Supply of Electricity (Standard Terms), the relevant Plan Eligibility Criteria, any Add On Eligibility Criteria and any other Special Terms you have agreed in writing with Meridian. If there are any inconsistencies between documents, the order of priority set out in clause 1.2 of the Standard Terms will apply.

These Plan Terms may be changed in accordance with clause 22.6 of the Standard Terms.

All bolded terms have the meaning given to them in Meridian's Standard Terms.

When collecting, using and disclosing personal information, Meridian complies with the Privacy Act 2020. Our privacy terms are set out in our Privacy Policy.

Plan eligibility and change

A list of Meridian's plans and the corresponding Plan Terms and Plan Eligibility Criteria are set out at https://www.meridianenergy.co.nz/terms-and-conditions/list-of-plans-and-offers.

To be eligible for a Meridian plan, you must meet, and continue to meet, the Plan Eligibility Criteria for that plan. You must promptly notify us if you no longer meet, or expect to no longer meet, any of the Plan Eligibility Criteria. If we reasonably believe that you do not, or will cease to, meet any of the Plan Eligibility Criteria, we will notify you in writing. This notice will include pricing for an alternative plan that we are able to offer you (if any).

You will have 30 days from our notice to remedy the issue, unless:

• (a) we cannot give 30 days' notice, in which case we will give as much notice as we reasonably can; or
• (b) the issue cannot be remedied.

If you do not remedy the issue within the applicable notice period, or if the issue cannot be remedied, we may move you to the alternative plan notified to you (if any).

Open Plan Terms

1. Your Open Plan applies to your premises serviced by this plan. It will end if:

   • (a) you move away from these premises, switch these premises to another Meridian plan, or switch to another retailer;
   • (b) you no longer meet the Plan Eligibility Criteria; or
   • (c) your agreement with us ends in accordance with the Standard Terms.

2. On an Open Plan, your pricing, including your solar buy-back rate, can change at any time. We will give you notice as set out in clauses 8.6–8.11 of the Standard Terms.

Fixed Plan Terms

1. Your Fixed Plan applies to your premises from the date we notify you. It will continue until the earliest of:

   • (a) the end date we advised you when you signed up (Expiry Date);
   • (b) the date you move away from these premises, switch to another Meridian plan, or switch to another retailer;
   • (c) the date you change to a different plan under clause 2.4 or 8.7 of the Standard Terms or because you no longer meet the Plan Eligibility Criteria; or
   • (d) the date your agreement with us ends under the Standard Terms,

   (the Term).

2. We offer three types of Fixed Plan:

   • (a) a "fixed energy plan". Under this plan, the '"Meridian Charges" part of your pricing (excluding regulatory or government charges included in the "Meridian Charges") is fixed for the Term; and
   • (b) a "fixed rate plan". Under this plan, all parts of your pricing, except your solar buy-back rate, is fixed for the Term; and
   • (c) a "fixed rate and export rate plan". Under this plan, all parts of your pricing, including your solar buy-back rate, is fixed for the Term,

   in all cases subject to paragraph 3 below.

3. Your pricing on this Fixed Plan will not change during the Term, except:

   • (a) if your plan is a "fixed energy plan", all parts of your pricing, other than those fixed under paragraph 2.a, may change in accordance with clause 8 of our Standard Terms. To avoid doubt, this incudes your solar buy-back rate and any regulatory or government charges included in the "Meridian Charges"; and/or
   • (b) if clause 8.7 of the Standard Terms applies, in which case we may adjust your pricing or change your plan, provided we comply with clause 8 of our Standard Terms.

4. If your pricing is adjusted or your plan is changed in a way that is detrimental to you, and that change was:

   • (a) not made under clause 8.7 of the Standard Terms, you can cancel your agreement with us within 30 days of our notice. We will not charge you any Termination Fees provided you tell us this is why you are leaving; or
   • (b) made pursuant to clause 8.7 of the Standard Terms, you can cancel your agreement with us within 30 days of us providing you with notice of that change and we may decide to waive the Termination Fees (if any), provided you tell us this is why you are leaving. In making our decision we will take into account the reasons for the change and whether, in those circumstances, it is reasonable for the Termination Fee to apply.

5. Meridian will endeavour to offer you one or more pricing plans prior to and with effect from the Expiry Date (New Offer). The New Offer made may include either an Open Plan and/or a Fixed Plan.

6. You must agree and accept the Plan Terms of one of the options in the New Offer or switch to another retailer. If you do not switch away, or advise us of which option you accept, by the date set out in the New Offer, you will be deemed to have accepted the Plan Terms for the default option identified in the New Offer.

7. If we have not made you a New Offer prior to the Expiry Date, we agree to continue to supply electricity to you under these Fixed Plan Terms, but on an open term until we make you a New Offer. Your current pricing will continue and paragraph 6 will only apply from the date at which we contact you with a New Offer.