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Our Terms and Conditions are changing

We are changing our Standard Terms and Conditions for the Supply of Electricity (Standard Terms).

As part of this change, we have moved the terms dealing with information and privacy into a new Privacy Policy. This new Privacy Policy sets out how and why we collect, store, use and disclose your personal information.

You can find a copy of our new Standard Terms and Privacy Policy here:

Download Standard Terms and Conditions        Download Privacy Policy

New Customers

The new Standard Terms and Privacy Policy apply to all new customers who join Meridian on or from 13 June 2022.

Existing Customers

For existing customers who joined Meridian before 13 June 2022, the new Standard Terms and Privacy Policy will automatically take effect on and from 24 August 2022. Please note that if you do not wish to accept the new Standard Terms and Privacy Policy, you may choose to leave Meridian before 24 August 2022 without being charged any exit fees, provided you tell us you are leaving because of these changes to our Standard Terms.

 


Our Mobile App Terms and Conditions are changing

We are changing our Mobile App Terms and Conditions. You can find a copy of our new Mobile App Terms and Conditions here. As part of this change, we have moved the terms dealing with information and privacy into our new Privacy Policy. This new Privacy Policy sets out how and why we collect, store, use and disclose your personal information.

New Customers

The new Mobile App Terms and Conditions apply to all new customers who join Meridian on or from 13 June 2022.

Existing Customers

For existing customers who joined Meridian before 13 June 2022, the new Mobile App Terms and Conditions will take effect on and from 24 August 2022.

 


Our Website Privacy Policy is changing

On and from 13 June 2022, our new Privacy Policy will replace our current Website Privacy Policy. If you continue to use our website on and from 13 June 2022, you consent to Meridian collecting, storing, using, and disclosing your personal information in the manner set out in the new Privacy Policy.