Be aware of hoax calls

21 May 2015 - We are  asking  customers to be vigilant for scammers after reports of hoax phone calls from people claiming to be from Meridian or a network company.  Find out more >

$150 free power and a welcome gift

Switch your power company and support renewable energy. You’ll get $150 credit off your bill  and you can choose from one of our welcome gifts (iron not included!).

  • $50 Prezzy card 
  • ecostore pack 
  • Al Brown’s Go Fish cookbook 
  • Al Brown’s olive oil gift pack

Moving house?

Switch to us at the same time and get a handy welcome pack, including:

  • tea and chocolate
  • a range of ecostore bathroom and cleaning products
  • a Meridian dynamo torch.


Plans, pricing & rates

See a recommended plan, rough estimate of monthly pricing, and the rates for your address.

To get an estimate online with this form, enable JavaScript in your browser.
Alternatively, call us on 0800 496 496 to enquire further.

Online tools to track your energy

  • Manage your account — see your balance and transaction history
  • Pay online with your credit card
  • Manage your energy use on most kinds of smart meters
  • Find out how much energy you use at different times of the day
  • More about online tools

Great Kiwi service

  • Contact our friendly staff online, by email or fax, or on our toll-free number, 0800 496 496 between 7.30am and 7.30pm, Monday to Friday (except public holidays).
  • We support you out of our Christchurch-based call centre, and offices in Auckland, Wellington, Christchurch, and Twizel.
  • Overall satisfaction rating of four stars from Canstar Blue – by consumers, for consumers.
  • More about our customer service

Flexible pricing and payment options

Prompt payment discounts — pay in full and by the due date, and save.

Fixed or variable pricing — choose what best suits your needs.

Your choice of payment method — direct debit, credit card, and more.

  • Pricing options
  • Payment methods
  • Make every bill the same

Supporting Kiwi communities

  • We sponsor KidsCan, South Island Rowing, Living Legends community tree planting and other great projects throughout New Zealand
  • Our community funds support local projects near our hydro stations and wind farms.

Don't just take our word for it


 “The response from Meridian was extremely good and the servicing of my questions was immediate. Great job customer service!”



“I feel like they really care about the environment and they’re good to deal with.”



"We can jump online, see our bill and pay it. It's easy." 


Join online and get an 11% discount when you pay in full and on time

Electricity pricing explained

We’re just one of a number of participants in the supply chain that delivers electricity to your home, business or farm.

  • More about electricity pricing

Got questions about joining Meridian?

  • How can I switch to Meridian?

    Switching happens in four easy steps:

    1. You tell us you’re joining Meridian

    2. We let your existing power company know you’re switching

    3. Your existing power company lets us know your final meter reading, which may be an estimate

    4. You’re switched. It’s that easy.

    Join online or contact us

    You can expect at least one more bill from your existing provider, but we won’t charge any switching fees or bonds, except in exceptional circumstances in accordance with our standard terms and conditions for the supply of electricity.

  • What are our residential pricing plans and rates?

    How much will our electricity cost you?

    Get a quick price estimate online, or call us at 0800 496 496 or email us and we’ll get back to you.

    Fixed rate plan

    Choose a fixed rate plan if:

    • you want some certainty to help you budget, even if it means you pay a bit more now than you would on variable pricing
    • you’re happy to sign up to a contract of up to three years. (You can break the contract for an early exit fee of $100, and you won’t be charged if you’re just moving.)

    You just need to know that if any government or regulatory charges change, we may pass those changes on to you. For more information, read our Fixed Rate Plan terms and conditions which will apply if you choose a fixed rate plan.

    How fixed rate pricing works

    With fixed rate pricing, your Meridian charge and network charge each month is fixed for the term of the contract. The Meridian charges cover the price of energy, and our retail services like meter reading, billing and customer support. Only government and regulatory charges like GST, and the Electricity Authority levy can change.

    Variable pricing

    Choose variable pricing if:

    • you don’t want to be tied into a contract

    • you’re happy for your rates to change (with 30 days’ notice).

    You can change from variable pricing to any available fixed pricing at any time.

    How variable pricing works

    With variable pricing, you have no fixed term contract. We can change rates by giving you 30 days’ notice.

    Discounts for prompt payment

    On all our plans, you’ll get a discount if you pay on time and in full.

Terms and conditions