Meridian Energy is asking customers to be vigilant for scammers after reports of hoax phone calls from people claiming to be from Meridian.

If you receive a call from people saying they are from Meridian asking for your credit card or bank account details and you do not have an outstanding account with Meridian, please do not give out any of your personal information. Hang up and call us directly on 0800 496 496 (Meridian Energy customer contact centre).

Add property / building

Need to add another property to your Meridian account? It's easy: complete this form at least 3 working days before you need electricity and we'll take care of the rest.

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Your new property

We'll contact you shortly to discuss further details to set up your new connection.


Your meter

We'll contact you in a few weeks to check on your meter location.

We'll send you a key pack. You can put the key in the pack and send it back to us.


Joint account holder updates