Meridian Energy is asking customers to be vigilant for scammers after reports of hoax phone calls from people claiming to be from Meridian.

If you receive a call from people saying they are from Meridian asking for your credit card or bank account details and you do not have an outstanding account with Meridian, please do not give out any of your personal information. Hang up and call us directly on 0800 496 496 (Meridian Energy customer contact centre).

Move premises

Whether you are a new or existing customer, we make transferring energy to your new location easy.

To ensure you have your electricity connected on the day you move in, please call us on 0800 496 777 (7.30am to 5.30pm, Monday to Friday except public holidays) or if you’re not moving straight away fill in this form at least 3 working days before your move.

Not yet with Meridian? Contact us to join

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Your old premises

We'll contact you to set up a date and time to read your meter (at least 3 working days before you move out). We'll need someone 18 years or older to be at the property. Fee: $25

You'll send us a meter reading on the day you leave. See the "Your meter" section for details. Fee: none


Your new premises


Your updates


New tenant