Past terms and conditions
Applicable to customers who signed up before 16 March 2026, until 1 May 2026.
General
Standard Terms and Conditions for the Supply of Electricity (Download)
Effective from 13th June 2022 (for new customers) and 24th August 2022 (for existing customers)
Mobile App terms and conditions
Effective from 13th June 2022 (for new customers) and 24th August 2022 (for existing customers)
Onsite renewable generation terms and conditions
Effective from 6 September 2022
Payments
Deferred Winter Payment terms and conditions
Plans
Fixed Energy Plan (FEP) terms and conditions
Fixed Rate Plan (FRP) terms and conditions
Meridian Bach (second property) plan terms and conditions
Offers
Join offer and credit terms and conditions
Smart Loyalty residential offer terms and conditions
Freedom Plan offer with $10 monthly credit terms and conditions
$35 credit per month over your first 6 months terms and conditions