Engaging with stakeholders

Our assets and people exist in communities for decades, and it’s important to us to be good neighbours, and build lasting partnerships with mana whenua. We also engage with councils, government, interest groups, suppliers and various other stakeholders across different parts of the business.

All of these relationships are important to us, and we try to work in a considered way, to build trust and strong, long-lasting relationships.

Responsibility for stakeholder relationships rests with different teams across our business, so we take steps to ensure Meridian is showing up consistently and working to evolve and improve our external relationships. 

Meridian’s Engagement Framework provides useful guidance and tools for anyone in the business responsible for managing Meridian’s relationship with stakeholders or mana whenua.

It covers: 

We’re undertaking an extensive research project to help us better understand and improve our relationships with stakeholders and mana whenua across our operations. Starting in 2024 and working with Kantar, we are capturing the feedback of 500 stakeholders over two years.

The research aims to:

• Enable Meridian to benchmark and track the success of our relationships with stakeholders and mana whenua
• Create a platform from which teams across the business can adopt an evidence-led approach to building and enhancing relationships  
• Achieve a more robust assessment of Meridian’s material impacts
• Achieve a measure of trust and brand reputation that reflects the views of a wide range of stakeholders.