Read meter

Sending us a meter reading

If you have a smart meter then we get your reading automatically, but if you don't have a smart meter then we aim to read your meter:

  • in most urban areas, every second month
  • in most rural areas, every 3–6 months.

How to read your meter

There are five kinds of meters, and you may have any or all of them at your property. Here’s how to read them. Make sure you send the readings from all your meters at once.

If you’re having trouble reading your meter, contact us.