Credit terms and conditions (pre January 2023)

New & Existing Meridian customers who receive an account credit on or after 26th November 2018

  1. You must be a residential consumer as listed on the national electricity registry; and
  2. You must meet Meridian’s standard customer eligibility criteria (for example: credit criteria, refer to Meridian's Standard Terms and Conditions for the Supply of Electricity for more information).
  3. If you choose our fixed rate plans (including Everyday Economy, Smart Value and Super Saver Plan) we will charge your final bill with an amount equal to the value of this credit if you cease to be a Meridian customer before the expiry date of your fixed rate plan. If you close any of your individual sites or switch any to another electricity retailer within this period, we will charge your next bill with an amount equal to the value of the credit you received for that particular site.
  4. If you choose our variable pricing plan or Simple Flexi Plan we will charge your final bill with an amount equal to the value of this credit if you cease to be a Meridian customer within 12 months of joining on the variable pricing plan. If you close any of your individual sites or switch any to another electricity retailer within this period, we will charge your next bill with an amount equal to the value of the credit you received for that particular site.
  5. The offer is not transferrable, refundable or redeemable for cash.
  6. Meridian reserves the right to cancel this offer at any time without notice to you. Meridian may also vary this offer at any time by posting revised terms and conditions on our website.
  7. When collecting personal information Meridian complies with the Privacy Act 2020. Our privacy terms are contained in Meridian’s Standard Terms and Conditions for the Supply of Electricity. If you have any privacy queries you can contact us.