These terms and conditions apply to all new and existing customers who join or switch to a Super Saver Fixed Energy Plan on or after 17 May 2019
1. These terms and conditions form part of Meridian's Fixed Energy Plan ("Fixed Energy Plan") terms and conditions. Any terms and conditions set out in any offer to you ("Offer") form part of the Fixed Energy Plan terms and conditions.
2. Early Termination: Subject to clauses 3 and 4, if you terminate your Fixed Energy Plan or you close any individual Installation Control Point serviced under the Fixed Energy Plan ("Serviced ICP”) before the expiry date outlined in our Offer to you (“Expiry Date”), Meridian will charge you the greater of:
- a. an exit fee of $300 per ICP ("Exit fee"), for each Serviced ICP; or
- b. if you received a credit, an amount equal to the value of the credit.
Exceptions to obligation to pay Exit Fee:
3. You will not be charged an Exit Fee if:
- a. you terminate the Fixed Energy Plan within 5 days of the start date outlined in our Offer to you;
- b. you terminate the Fixed Energy Plan within 30 days of the Expiry Date;
- c. you terminate the Fixed Energy Plan because we change the rate you are on because you no longer meet our criteria for that rate and clause 2.2 of our Standard Terms does not apply (see clause 12.5 of the Standard Terms);
- d. we change our Standard Terms and you are disadvantaged by that change (see clause 20.7 of the Standard Terms) and you terminate your Fixed Energy Plan and switch to a different electricity retailer within 30 days of our change and tell us that your decision to do so was because of our change; or
- e. we breach a material term of our Standard Terms or persistently breach our Standard Terms, and you terminate your Fixed Energy Plan and switch to a different electricity retailer within 30 days of our breach and tell us that your decision to do so was because of our breach.
4. In accordance with the Fixed Energy Plan terms and conditions, Meridian will endeavour to offer you the option of either moving on to a variable pricing plan or accepting the terms and conditions of a new Fixed Energy Plan (“New Fixed Energy Plan”), prior to and with effect from the Expiry Date ("New Offer"). You must agree and accept the terms and conditions of one of the options in the New Offer or switch to another retailer. If you fail to advise us of which option you accept by the date set out in the New Offer you will:
- a. be deemed to have accepted the terms and conditions of the New Fixed Energy Plan; and
- b. not be charged an Exit Fee if you terminate the New Fixed Energy Plan before the expiry date of the New Fixed Energy Plan.