Account & support
Manage your account online
Take control of how much power you use and get things done on the go.
Special offers for customers
We've partnered with leading international smart home brands, and a range of great organisations to bring you special offers
Your meter
If you have a smart meter then we get your reading automatically, but if you don't have a smart meter then we aim to read your meter:
- in most urban areas, every second month
- in most rural areas, every 3–6 months.
Update your information
Keep your contact details up to date and learn about important information for medically dependent or vulnerable customers.
Update your contact information
Medically dependent or vulnerable
Your properties
Building a new place or want to add a property to your account?