Offer terms and conditions

Offers and competitions

  • Nest Protect offer

    Residential properties only
    1. Join Meridian on a variable or fixed rate plan between 1 November 2017 and 28 February 2018, and for each ICP (up to a maximum of 12 ICPs), receive a Nest Protect smoke and carbon monoxide alarm at no cost. (RRP $219 as at 01/11/17).   Full product details can be found at shop.meridianenergy.co.nz or at Nest.com/NZ.
    2. Before taking up this offer you should familiarise yourself with the Shop Meridian Website Terms and Conditions (found here or hard copy is available on request) which outline, amongst other things, how delivery and returns are handled and what will happen with your personal information. The Shop Meridian Website is hosted by Shopify Inc, and we work with other business partners to fulfil this offer, so you may be subject to third party’s privacy policies as well as Meridian’s privacy policy.  By taking up this offer you authorise us to enter your name, address and contact details into the Shop Meridian Website on your behalf and bind you to those terms and conditions.
    3. On completion of sign up to your plan, the Nest Protect Alarm will be sent via tracked courier from the Auckland based distributor, Ingram Micro (NZ) Limited, to the physical address supplied by you when signing up to Meridian Energy. We cannot deliver to P O Boxes. This may take up to 10 business days. Occasionally the distributor is waiting for stock from the manufacturer in which case the delivery time may be longer – we will contact you if this is the case.
    4. The offer is only available to new Meridian customers and is not available in conjunction with any other Meridian offer or pricing plan, unless Meridian agrees otherwise at its discretion.
    5. In order to be eligible for this offer, you must meet the following criteria:
      1. you must be a residential consumer as listed on the national electricity registry; and 
      2. you must meet Meridian’s standard customer eligibility criteria (for example: credit criteria, refer to Meridian's Standard Terms and Conditions for the Supply of Electricity for more information).
    6. The offer is not transferrable, refundable or redeemable for cash.
    7. We are only able to execute a return for a faulty or defective product or products damaged in transit. Please visit the Shipping & Returns terms and conditions for full details on the returns process. Please note that we do not accept remorse returns, and there is no repair service or spare parts for the products.
    8. On becoming a customer, you’ll be subject to Meridian’s Standard Terms and Conditions for the Supply of Electricity and if our fixed energy plan is selected our Standard Terms and Conditions for Fixed Energy Plan will apply.
    9. To receive any prompt payment discount you must pay your bill in full and on time.
    10. If you choose our variable plan and within 12 months of joining you switch to another retailer, cease to be a Meridian customer, or no longer meet the offer eligibility criteria, we may, at our discretion, charge your final bill with an amount equal to RRP of the Nest Protect you received at sign-up. If you have multiple ICPs and you disconnect any of your individual ICP’s or switch any to another electricity retailer within this period, we may charge your next bill with an amount equal to the RRP of the Nest Protect you received for that particular ICP.
    11. If you choose our fixed rate plan and during the term of that plan you switch to another retailer, cease to be a Meridian customer, or no longer meet the offer eligibility criteria, we may, at our discretion, charge your final bill with an amount equal to the value of the Nest Protect you received at sign-up.  If you have multiple ICP’s and you disconnect any of your individual ICPs or switch any to another electricity retailer within this period, we may charge your next bill with an amount equal to the RRP of the Nest Protect you received for that particular ICP.
    12. Meridian reserves the right cancel this offer at any time without notice to you. Meridian may also vary this offer at any time by posting revised terms and conditions on our website.
    13. When collecting personal information Meridian complies with the Privacy Act 1993. Our privacy terms are contained in Meridian's Standard Terms and Conditions for the Supply of Electricity and in the Shop Meridian Website Terms and Conditions If you have any privacy query you can contact us.
  • Nest Products 20% discount offer

    1. Meridian is making available to all current customers with a residential property, supplied by Meridian, a 20% discount on all Nest branded products purchased from our online store - shop.meridianenergy.co.nz
    2. The discount is off the manufacturers full recommended retail price (RRP) of the product in New Zealand. No other discounts will apply. 
    3. Customers can access the discount by using the unique discount code they have been provided with.  Discounts codes are unique to a customer and cannot be shared.
    4. All customers are deemed to have accepted these offer terms and conditions by using the discount code provided to them. Further terms and conditions apply and these will be available on the Shop Meridian website.
    5. Maximum quantity of 12 Nest products can be purchased by one customer.
    6. The discount code is valid until 28 February 2018.  We may offer future discounts from time-to-time, and customers will be informed how they can access the codes.
    7. Shop Meridian’s standard terms and conditions apply for all purchases made via the online store.
    8. You are entitled to various warranties as outlined in the New Zealand Consumer Guarantees Act 1993.  We are only able to execute a return for a faulty or defective product or products damaged in transit. Please visit the Shipping & Returns page for full details on the returns process. Please note that we do not accept remorse returns, and there is no repair service or spare parts for the products.
    9. Meridian reserves the right cancel this offer at any time without notice to you. Meridian may also vary this offer at any time by posting revised terms and conditions on our website.
    10. When collecting personal information Meridian complies with the Privacy Act 1993.  Our privacy terms are contained in Meridian's Standard Terms and Conditions for the Supply of Electricity and with the privacy policy on the Shop Meridian website. If you have any privacy query you can contact us.