Standard Terms and Conditions for the Supply of Electricity

Direct Debit terms and conditions

Our direct debit terms and conditions will apply if you select this payment option

OnSite renewable generation terms and conditions

Generating electricity on your premises and exporting electricity into the network

Service Fees

Corporate Customer Electricity Supply Agreement


Partner Premium pack terms and conditions

Straight Up pack terms and conditions

Super Friendly Business pack terms and conditions

Fixed Energy Plan (FEP) terms and conditions

These terms and conditions apply to all new fixed energy plans that start on or after 3 August 2016

Fixed Energy Plan (FEP) terms and conditions (Prior 3 August 2016)

For customers who joined before 3 August 2016 (effective from 3 September 2016)

Naked Rates Fixed Term Business Terms and Conditions


Small-to-Medium Business Credit Offer Terms and conditions

Smart Trade Business offer terms and conditions

Get 30,000 bonus plus earn ongoing points

GetGenuine Business offer terms and conditions

Get 30,000 bonus points plus earn ongoing points

SmartTrade/GetGenuine Acquisition Bonus Points Prize Draw

10 chances to Win 50,000 SmartTrade/GetGenuine Bonus Points

SmartTrade/GetGenuine Retention Bike Prize Draw

Kiwi Stow Folding Bike prize draw

SmartTrade/GetGenuine Retention Bonus Points Prize Draw

1 x 50,000 SmartTrade/GetGenuine Bonus Points Prize